Need help? Contact our support.

Created by Kamiworkforce Support Admin, Modified on Mon, 15 May 2023 at 03:00 PM by Kamiworkforce Support Admin

Use KAMI Workforce's omni-channel support to get help when you need it. 


Knowledge Base


Get immediate self-help through our comprehensive Knowledge Base of how-to article and videos.




Live Chat

If you need to reach someone quickly during business hours, use our live chat.


Click on Support in the More menu bar.


Select "Chat with Us"

 

An agent will typically be available in just a few minutes.


If an agent is not available, leave us a message and we will get back to you in no later than 2 business hours.


Business hours are Monday - Friday 9am - 6pm, excluding holidays.



Support Ticket


For more detailed questions or if its outside business hours, its best to write a support ticket



Support tickets will typically be responded in less than 30 minutes during business hours, and in no case more than 24 hours.



Support Ticket


Send us an email to automatically create a Support Ticket to 

support@kamiworkforce.com



Whatsapp Messenger


Message us via WhatsApp

+62 851 7534 5654



Facebook Messenger


Chat with us via Facebook Messenger!

Click Here!



Onsite Support


Let us come to you if you would like a in-person support session.


Onsite support fees will apply for onsite support.  Please speak with an agent to request.



Your personal Customer Help portal!


Create your own personal help portal here so you can easily track all support tickets and collaborate with team members.




Satisfaction Survey


Please always leave us your feedback on our service to help us always get even better! 




Training Seminars


We also offer full training seminars online or onsite.  Please contact your sales representative or client success agent to inquire.


Additional fees are applicable for Training Seminars based on time requirement and location.





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