How to reset my password?

Created by Alaika Dimagiba, Modified on Tue, 2 Jan at 2:42 PM by Nica Naraja

Follow below steps how to reset your password in KAMI app.




Mobile - Reset Password


Step 1: Select Country


Step 2: Type your valid Email Address or Mobile Number


Step 3: Click "Continue" - you will then directed to write your password.


Step 4: Click "Forgot Password" - to reset your password.


Check your email for the reset password link. And await for the OTP sent to your mobile number if you chose mobile to reset password. 


Step 5: Create New Password - create your new password and reconfirm.


Minimum 8 characters. Must include a number and a symbol.


Step 6: Login with your new password




Web - Reset Password


Step 1: Click Forgot Password


Step 2: Select Server Location


Step 3: Input your registered Email Address or Mobile Number in KAMI


Step 4: Click "Send Link" check your email or SMS for a reset password link and click it


The attached email link will expire after 2 minutes if not used. Repeat process if it expires.


Step 5: Create new password


Minimum 8 characters. Must include a number and a symbol.


Step 6: Login with your new password


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